(4.0 / 5)2145+ Ratings

Dance Direct Reviews

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Overall Rating

4.0
9 Reviews
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About Dance Direct

DanceDirect is a platform that provides high quality, affordable dancewear and accessories to the dance community. Their product range includes an extensive variety of ballet, jazz, and tap shoes. They also offer dancewear such as leotards and tights from big brands like Bloch, Capezio, and So Danca. In addition to their regular offerings, they have Mystery Bags for customers who enjoy surprises. They also provide useful information such as sizing guides to help customers get the perfect fitting dancewear. Their services include free UK shipping on orders over £50 and free UK returns. They also have a customer support section where they address common queries related to returns, order information, product information, and shipping and delivery information.

Dance Direct Pros & Cons

Pros of dancedirect.com:

  • High Customer Satisfaction: Dance Direct has an average score of 4.68 with 6073 customers rating them as excellent.
  • Quick and Reliable Shipping: Orders are delivered within 5 days, with 95% on-time delivery and 98% accurate and undamaged orders.
  • Customer Service: Queries are resolved under an hour via email, telephone, or live chat.
  • Easy Returns Process: Returns are easy to process, with a 5.0 rating for return policy.
  • Free UK Shipping and Returns: Free shipping on orders over £50 and free UK returns.
  • Affordable Prices: Offers a wide range of dancewear and accessories at competitive prices, with discounts up to 70% in the clearance range.
  • Exclusive Wholesale Prices: Dance teachers can get exclusive wholesale prices up to 40% off RRP.

Cons of dancedirect.com:

  • Difficult Refunds Process: Refunds can be difficult to process, although the returns process is easy.
  • Limited Cancellation Policy: Orders cannot be guaranteed to be canceled once they have been placed in the warehouse.

Dance Direct Coupon & Discount Codes

Capezio Nova Jazz Shoe gets 20% off with Dance Direct deal

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Dance Direct Customer Reviews (9)

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Sibyl Scalzo
Sibyl Scalzo
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Feb 15, 2023
Bibolat Batukayev
Bibolat Batukayev
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Feb 14, 2023
Kyle French
Kyle French
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Feb 13, 2023
Ulrich Jager
Ulrich Jager
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Feb 13, 2023
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Hjalte Rasmussen
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Feb 11, 2023
Debbie Williams
Debbie Williams
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Feb 11, 2023
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Charlie Vedzizhev
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Feb 10, 2023
Katharina Kastner
Katharina Kastner
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Feb 8, 2023
Elmar Dinç
Elmar Dinç
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Feb 8, 2023

Dance Direct Customer’s Q&A

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Dance Direct Features and Benefits

Key Features and Benefits of Dance Direct:

  1. Wide Range of Dancewear and Accessories:

    • High-quality dancewear from brands like Bloch, Capezio, and Pineapple.
    • Exclusive supplier of Plume dance clothing.
    • Ready-to-wear costumes for shows and performances, including regulation-approved uniforms.
  2. Convenient Shopping Experience:

    • Free UK shipping on orders over £50.
    • 28-day returns policy.
    • Free UK returns.
  3. Customer Convenience:

    • Create an account for order and shipping status tracking, faster checkout, and exclusive wholesale prices.
    • E-Gift Cards available in various denominations, redeemable for purchases on the website.
  4. Customer Support:

    • Customer reviews and product recommendations available on the website.
    • Contact options include email, phone, and postal address for inquiries and returns.
  5. Social Media Engagement:

    • Follow us on social media for latest news and competitions.
  6. Sizing Guide:

    • Useful guides to help customers get the perfect fitting dancewear.
  7. Exclusive Wholesale Prices:

    • Sign up for an IDS account to get exclusive wholesale prices up to 40% off RRP.

Dance Direct Pricing

Dance Direct offers a wide range of dancewear and costumes with varying prices. Here are some examples:

  • Costumes: Tutus start from £12.99, sequin dresses from £18.99, and themed costumes from £18.35 to £63.99.
  • Leotards: Leotards start from £15.00 for the ISTD Modern Cap Sleeved Leotard to £41.99 for the 1st Position Jacquie Ruched Front & Back Leotard.
  • Dancewear: Dance tights start from £18.00, dance skirts from £8.99, and dance bags from £13.44 to £38.40.
  • Accessories: Dance accessories like boppers are priced at £0.90, and dance belts range from £13.00 to £14.50.

Prices are subject to change and may vary on the website. Additionally, Dance Direct offers discounts up to 70% in their clearance section and provides free UK shipping on orders over £50.

Dance Direct FAQs

FAQ

Dance Direct Alternatives

Based on the provided sources, here are the top 10 alternatives to dancedirect.com:

  1. Movedancewear.com
  2. Dancewear.co.uk
  3. Dancewearcentral.co.uk
  4. Ids.co.uk
  5. Bloch (known for their high-quality dancewear)
  6. Capezio (another prominent brand in the dancewear industry)
  7. 1st Position (offers a wide range of dancewear and costumes)
  8. So Danca (popular for its dance shoes and accessories)
  9. Roch Valley (known for its dance shoes and footwear)
  10. Intermezzo (offers a variety of dancewear and costumes)

These alternatives are based on the competitors listed in the sources, including Similarweb and the Dance Direct competitors grid.

FAQ

Do you offer dancewear for children?

Yes, Dance Direct offers a wide range of dancewear and shoes for children of all ages.
FAQ

Can I return an item if it doesn't fit or if I'm not satisfied with my purchase?

Yes, Dance Direct offers a 28-day returns policy for all items purchased from their website. If the item does not fit or you are not satisfied with your purchase, you can return it for an exchange or a refund.
FAQ

How long does it take to receive my order?

Delivery times depend on your location and shipping method chosen at checkout. In general, orders in the UK are delivered within 1-3 working days, while international orders can take up to 15 working days.
FAQ

Does Dance Direct offer free shipping?

Yes, Dance Direct offers free UK delivery on orders over £50
FAQ

About dancedirect.com Prices and Cost?

DanceDirect offers a wide range of dancewear, dance shoes, and accessories. Their products include costumes, dancewear, dance shoes, dance accessories, and gym & acro wear. The prices vary depending on the product. For example, the Bloch Warm Up Bootie starts from £20.00, Red Glitter Boppers are priced at £0.90, and the 1st Position Puff Sleeved Show Leotard also starts from £20.00. They also offer Capezio Essentials Stirrup Tight from £0.80 and 1st Position 'Feet 1st' Tone Toe Taps from £1.80. The Cotton Lycra Dance Headband is available from £3.99. They have a clearance range where you can enjoy discounts of up to 70%. The prices mentioned are subject to change and may vary on the website.

FAQ

About dancedirect.com Popular Products and Services?

DanceDirect is a popular online platform that offers a wide range of dancewear and accessories. They provide an extensive range of ballet, jazz, and tap shoes. They also have a Big Brand Sale with at least 20% off on brands like Bloch, Capezio, and So Danca. They offer Mystery Bags for customers who enjoy surprises.

Some of the trending products on DanceDirect include Shades Dancewear Ballet Shoes, ONYRO Summer Organic Crop Top Sweater, Basilica Oriana Leotard, and Capezio Double Strap Camisole Leotard. They also offer a variety of dance brands in one place including 1st Position, Bloch, Capezio, Revolution, So Danca, Mirella, Intermezzo, DSI London, Supadance, Sansha, Roch Valley, Dansez, Wear Moi, Ballet Rosa, Bunheads, Silky, The Zone, Toesox, Gaynor Minden, Little Ballerina, Lulli, Pineapple, Repetto, Basilica Dancewear, Cynthia King, Likeg, Fitness Mad, Le Mark Floors, SLKY Activewear, and Shades Dancewear.

They offer free UK shipping on orders over £50 and free UK returns. They have a strong social media presence with over 6,000 followers on Instagram where they share their latest news and competitions. They also provide useful guides to help customers get the perfect fitting dancewear. Their customer reviews and product recommendations are generally positive, indicating a high level of customer satisfaction.

FAQ

How do I know my size for dancewear on DanceDirect?

When viewing dancewear and costumes on DanceDirect, size charts will display below the product within the Size Chart tab. Sizing may vary depending on the brand, product, and material. It's suggested that you use this sizing information as a general fitting guide only.

Here are some measuring tips: - Stand straight, looking forward with a natural posture. Your feet should be directly under your hips with your feet parallel but not touching. - For the most accurate measurements, wear a leotard as this will ensure the most accurate measurements. - Breathe in and out naturally to avoid the tummy sucking in and assure a comfortable fit. - Before you start taking measurements, ensure that the flexible measuring tape is lying flat. - When taking measurements, make sure the measuring tape isn't too tight or too slack. - The inseam should be where the leotard leg line meets the tights or the top of the leg. - Measuring girth is the most important measurement. If you are in between sizes, allow girth to be the guiding measurement to make your judgement.

Here's how to measure: - Girth: Measure from the middle of one shoulder, down through the crotch and back up to the same shoulder. - Bust: Measure under the arms and around the fullest part of the bust and across the back. Take the measurements on the exhale and not the inhale so that the ribcage is relaxed. - Waist: Bend to one side, where a natural crease forms is where the natural waist line is. When they stand up straight measure round the front and back of the natural waist. - Hips: With feet directly under the hips, measure around the widest part of the hips.

Most items will have their own size guide on the website which you can find by scrolling down to the item description and selecting the tab “sizing information”.

FAQ

How can I contact dancedirect.com customer service?

You can contact the customer service of DanceDirect.com through the following ways: - Email: You can reach them at hello@dancedirect.com. - Website: You can also visit their Contact Us page on their website and fill out the form provided there. They will get back to you as quickly as possible.

FAQ

dancedirect.com Return Policy?

DanceDirect offers a no quibble 28-day returns guarantee for any reason for a refund. To return an item, you need to print off the returns paperwork and fill in the necessary details before sending the items back. Parcels being returned from outside the UK must be clearly marked on the box as 'Goods being returned to the UK'. Any customs charges incurred by DanceDirect due to a parcel not being clearly marked will be passed on to the customer and deducted from the corresponding credit. Returned goods which are not faulty must be in their original packaging and be fit for re-sale. Your return will be processed within 14 days.

For UK based customers, DanceDirect offers a free returns option. You can generate your free Royal Mail returns label and either print the label and attach it to your parcel, or take the parcel to your local Post Office along with the downloaded pdf, for posting. Please note that the platter tutu COTU0055, REVTHPL001, and REVTHPL002 are excluded from free returns due to the dimensions.

For International Returns, the same 28-day returns guarantee applies. You need to contact your local customs authority to claim back customs fees paid if you are returning items for a refund or an exchange. DanceDirect advises all customers to send items back on a tracked service and that you obtain proof of postage.

If you need an exchange, DanceDirect will be happy to exchange items within the returns policy period. If the new product is of a lower value, DanceDirect will refund the difference back to the card or PayPal used for the original purchase. If the new product is more expensive, DanceDirect will contact you for further payment details before they can despatch.

As for the shipping policy, DanceDirect offers free UK shipping on orders over £50.

FAQ

What is the contact information of DanceDirect?

The contact information for DanceDirect is as follows: You can reach them via email at hello@dancedirect.com. If you have any general queries in regards to delivery information, you can visit their delivery information page. For returns, the address is Dance Direct c/o International Dance Supplies, Harlequin House, Forde Court, Newton Abbot, Devon, United Kingdom, TQ12 4BT. If your order is urgent, you can also contact them via the same email.

FAQ

Can I cancel an order after placing it on DanceDirect?

Yes, it is possible to cancel an order on DanceDirect. However, their team in the warehouse are very quick at packing your order which means that they cannot guarantee that you can cancel your order once it has been placed. If you wish to cancel an order, it is advised to call them on their provided number and their team will be able to advise if it is still possible to cancel the order.

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